Returns & Refunds policy

The Tin Club – Refunds Policy
Effective Date: 24 May 2025

At The Tin Club, we take pride in the quality and uniqueness of our products. Please review our refunds policy below before making a purchase.

1. No Refunds Policy

All sales are final. We do not offer refunds for any purchases made through our website or physical sales channels.

2. Exception Clause

Refunds may only be considered under exceptional circumstances and must be expressly approved by an authorised officer of The Tin Club. Approval is granted at our sole discretion.

3. Request Procedure

To request an exception, please email us at [your email] with the following details:

  • Full name and order number

  • Reason for your refund request

  • Supporting evidence (e.g., photos of product issue)

We will review your request and respond within 3–5 business days.

4. Contact

For any questions regarding this policy, please reach out to us at thetinclubsg@gmail.com.